Anthem PPO Changes
Starting July 1, 2024, Keenan Employee Benefits Third Party Administrator (TPA) will be your new medical benefit administrator. Keenan will handle all aspects of your PPO medical claims, including processing, eligibility, customer service and ID cards. There will be no benefit changes, however, members will be receiving a new ID card for both medical and prescription drug benefits. Members will need to provide a copy of this new card to all medical and prescription providers to ensure appropriate applicaiton of benefits.
Please review the Welcom Letter and FAQ in the document list below for more information.
Open Enrollment
Open Enrollment for the upcoming benefit year will take place from Monday, May 6, 2024, through Friday, May 17, 2024. This year will be a passive enrollment. This means all current plan elections will roll over to the July 1, 2024 benefit year EXCEPT for Flexible Spending Accounts (FSA) and Dependent Day Care Flexible Spending Accounts (DCFSA). You must re-enroll in these products each year with American Fidelity per IRS guidelines.
All benefit eligible employees are encouraged to log into our online benefits portal, Benefit Bridge, to verify personal information, upload required documentation for dependents, and to make changes. If you need assistance with the online enrollment potal, call the Benefit Bridge customer service hotline at 800-814-1862 Monday-Friday from 8:00 a.m. to 5:00 p.m.